Fan Questions

Frequently Asked Questions

Subscriptions

• Why subscribe

• How to subscribe

• Finding a profile

• Free trials

• I’m unable to subscribe to an account

• I cannot find my subscription

• "This page is not available" help

• Cancel a subscription

• Auto-renewal subscriptions

• Refunds

• Chargebacks / Credit Card Disputes

• Discounted and promotional subscriptions

Payment

• Accepted payment methods

• How does a dFans transaction appear on my credit card statement?

• Transactions / Charges

• Pending charges

• Failed charges

• Third-party Payments

Tips

• Tipped incorrect amount

• Content not received

• Tip not working

• Maximum tips / daily limits

My Wallet

• Wallet Credits

Global Sales Taxes

• Sales Taxes

Technical Questions

• How to Enable DRM in Different Browsers