Failed charges

dFans will retry your transaction up to 3 times.

Failed Transactions may be due to:

  • Incorrectly entered credit card details by you

  • Insufficient funds in your crypto wallet account

  • Incorrect address, zip code or postal code details entered by you

  • A limit for internet transactions set by your bank or credit card provider. We are unable to provide further information if your banking institution is blocking your purchases. You should inquire with the issuer of your card.

  • If you have used a proxy or VPN to access dFans, your bank may have an IP verification system that may restrict your purchases. You will need to contact your bank to see why your card was declined.

If you believe that the above reasons could not have happened, please remove and re-add your card.

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